| Service for suppliersGarbage disposals
Installing new units and fixing faults: jams, noise, leaks and drain connection.
Water system installation and service · For suppliers and importers
Your field team, without keeping a field team
We carry out installations and service calls for filtration systems, smart taps and water dispensers on behalf of suppliers and importers. Every call is managed in one system: you see what is happening, when, and who did what.
Hadera to Rishon LeZionOne service area, no surcharge
Up to 7 business daysAcross the area · urgent within 2 days
Real-time updatesStatus, photos and signature for every call
Free return visitWithin 14 days, when the fault is related to our work
Call 26-0917-14 · Supplier: Aqua-Tech
Filter replacement + pressure test
Within SLADay 2 of 7
- Customer
- D. Levinson
- Address
- 12 HaZayit St., Kfar Saba
- Model
- 4-stage system, under the sink
- Call opened
- 3 time slots sent to the customer
- Customer chose: Tue 10:00–12:00
- Technician on the way
Illustrative example. Names and numbers are fictitious.
What we do
Installation and service for everything under the sink
At your customers’ homes, from Hadera to Rishon LeZion. Every visit is documented with photos.
Reverse osmosis systems
System installation, filter and membrane replacement, and fixing pressure, taste and leak issues.
Under-sink water systems
Water dispensers, smart taps, chillers and heaters under the sink — installation, maintenance and repairs.
Whole-house filters
Whole-house filtration at the water inlet, cartridge replacement and ongoing service.
How it works
From the moment you open a call to the monthly report
Step 1
You open a call
By email, WhatsApp, a file or the app. The call enters the system and gets a number and a target date.
Step 2
The customer picks a time
The customer receives a link with available time slots and chooses on their own. No phone tag.
Step 3
Work and documentation
The technician photographs the completed work, the replaced parts and the customer’s signature.
Step 4
Monthly report
At the end of the month you receive a full report: every call, date, SLA compliance and billing.
Technology
A call management system we built for working with suppliers
We don’t work from Excel sheets and WhatsApp groups. Every call goes through one system, from opening to invoice.
Transparency
You see the status of every call at any moment, without having to call and ask.
- Status and timeline for every call
- Photos of every job
- You can use the photos on your website and in your marketing
- Detailed monthly report for billing
Efficiency
Less manual scheduling, fewer missed visits.
- The customer chooses the time slot
- Automatic reminder to the customer a day before and half an hour before arrival
- Scheduling by area and urgency
Control
Every call is measured against its target date.
- SLA traffic light for every call
- Alert when a call is close to breaching
- Tracking of return visits
84Calls completed
96%Within SLA
3.1Avg. days to completion
2Return visits
| Type | Qty | Avg. days | SLA |
|---|---|---|---|
| Service call | 45 | 3.4 | 98% |
| Installation | 31 | 3.2 | 97% |
| Urgent call | 8 | 1.1 | 88% |
Monthly supplier reportEvery call with date, type, completion time and SLA compliance. Also serves as the basis for the invoice.
Choose a technician visitOrdered via Aqua-Tech · Filter replacement
Hi Dana, these are the available slots in your area:
Mon 15/0908:00–10:00
Tue 16/0910:00–12:00
Wed 17/0914:00–16:00
Confirm timeNone of these work for meThe customer chooses the time slotA personal WhatsApp link, no app to install.
Supplier area
All your calls in one place
Every supplier opens calls from their phone via a personal link and receives a detailed monthly statement. With the personal area (₪400 per month) you also see when each visit was scheduled and track performance and trends.
Illustrative screens. Names, addresses and numbers are fictitious.
Plans for suppliers
Choose a plan by workload
Three monthly plans with a fixed price for each call type, starting at ₪230 per service call. One-off calls are also available, with no commitment.
An app for your business
Have your own technicians? Get our system, under your name
The same system that runs our service, with your logo and name. For water suppliers, from ₪890 per month.
From the field
Clean, documented, on-time work
From our work gallery. This is what an installation looks like when it is handed over to the customer.
Suppliers who work with us
Service area
Hadera to Rishon LeZion
One price across the whole area, no surcharge by city.
Service areaNo surcharge
Hadera to Rishon LeZion
- Hadera
- Netanya
- Kfar Saba
- Ra’anana
- Herzliya
- Tel Aviv
- Petah Tikva
- Rishon LeZion
Urgent call — up to 2 business days. Outside the area — by prior arrangement.
Contact
Let’s set up a 15-minute intro call
We’ll understand your call volume, system types and areas, and see whether it’s a fit for both sides.
- Fixed price list, no surprises on the invoice
- Detailed monthly report for every call
- Free return visit within 14 days when the problem is on us
Yaniv Beilin · Mobile and WhatsApp052-5958465